Frequently Asked Questions About Mobile Data Hardware

Frequently Asked Questions

Cloudtech Mobile provides answers to the most common questions here in the FAQs. If you have a question or concern that is not listed below, please contact us at

My monitor and computer have power as indicated by the LED's on both but after the windows screen loads the screen goes blank.

This is a very simple problem to fix. After the screen goes blank, connect a USB or PS/2 Keyboard to the PowerBrick, press CTRL+ALT+F1 and wait four or five seconds. The screen should then start working.

When no password is entered into the desktop access in the Acura Shell, the Shell crashes providing access to the desktop. Is there an update?

Please download the update from the drivers section here.